People with Ideas: Piet Westendorp
Photo: Carl Stieren
Technical University of Delft
Delft, The Netherlands
"You can make online help active by integrating it with the software product.
If you want to change a setting, why not have a button on the help topic that says
"How to set Widget B" which says "Do it"? This feature appeared
in Word for Macintosh 1.03 and then mysteriously disappeared in later versions. Why
type into the computer again something that the computer already knows?"
Copyright 1998 - 2002 by Carl Stieren. Email: