Back Carl Stieren's Resources for Technical Communicators Next
    
 

People with Ideas

Nicole Ummelen

Photo: Carl Stieren                             

Nicole Ummelen
Technical University of Delft
Delft, The Netherlands

"My research showed that while software users read procedural information more often than declarative information, they did read declarative information more than was expected. Reading declarative information was often crucial to their ability to perform complex tasks later on."

--------------------------------------------------------------------

Copyright 1998 - 2002 by Carl Stieren. Email: carls@cyberus.ca