The first two papers were presented in October at the 1996 and 1997 Conferences of SIGDOC, the Special Interest Group on Systems Documentation of the Association for Computing Machinery.

The third paper was presented at the 1998 SIGDOC Conference, "Scaling the Heights: The Future of Information Technology", held in Quebec City, Quebec, Canada, from September 24 to 26.

For information on how to register for SIGDOC 2002 in Toronto, Ontario, Canada, contact SIGDOC 2002.

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